Friday, November 18, 2016

ESB Update - Ashbourne

Letter received from Seán Murphy, Manager Public Affairs, ESB

Dear Minister Doherty,

I write to brief you on the fault that occurred this morning.

At 7.15am this morning, a power outage occurred to the north of Ashbourne, with the initial loss of power to 2,915 customers.  This was quickly reduced to just under 200 customers who remained off until before 12:00 when the problem was rectified.  

This was not a transient fault, but was as a result of a line coming down in a field. ESB Networks are working to establish the root cause of this at present.
In recent months, ESB Networks has undertaken significant works to improve the quality of supply within the Ashbourne area, in particular it has implemented improvements which mitigate against transient faults and also, help to isolate and return supply to customers faster.  

Whilst this was not a transient fault, these modifications helped isolate the fault and expedited the return of supply to the majority of customers.  
ESB Networks is committed to improving the supply in this area and will be undertaking further improvements in the Ashbourne area over coming months.  

We would like to take this opportunity to apologise for any inconvenience caused by this fault.  
Seán Murphy,
Manager Public Affairs, ESB

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