Friday, May 08, 2015

Time for an patients’ advocacy organisation

Fine Gael TD for Meath East Regina Doherty has today (Friday) called for the establishment of an independent patient advocacy organisation. Deputy Doherty was speaking about the Health Information and Quality Authority recommendations in the wake of the report into the maternity unit at Portlaoise Hospital.

“Patient advocacy services act on behalf of the patient or patient’s family when dealing with hospitals and healthcare services. They represent the views of those seeking information of making complaints when required.  “After the shocking report into the maternity unit at Portlaoise Hospital, we need to establish an independent advocacy organisation as a matter of urgency to represent the patients’ voice and the patients’ views. The HSE must listen more to what patients are saying and such an organisation would provide a structure and support for this.  “The health service is there to service patients and in order to do that it has to listen.”

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